FAQ

  • Q: How can I join the American Library?
  • A: You have to come to the Library with a passport and 100 UAH. Here you will fill out the registration form, we’ll make your photo, and you’ll obtain a plastic library card. And that’s all.

  • Q: Can any Kyiv non-resident join the Library?
  • A: Any person who does not have permanent residence in Kyiv can obtain membership card and use the American Library facilities but can not borrow books.

  • Q: Does the library card expire?
  • A: The card do expire and its termis one year. An expired card can not be used to borrow materials or use any other library services.

  • Q: How can I renew my library card?
  • A: You have to bring it and your passport to the library, report any changes in your personal data and pay 100 UAH for the next year long term.

  • Q: What should I do if I happen to lose my library card?
  • A: You need topay 30 UAH for producing a new one.

  • Q: Can I check out periodicals?
  • A: Yes, you can check out them for two weeks. Only the latest issues of periodicals cann’t be loaned.

  • Q: Can I borrow reference?
  • A: No, you cannot. Reference publications and art albums are also available only inside the library. If you need to copy some information from the sepublications, please ask a librarian how to handle it.

  • Q: Can I check out videos or DVDs?
  • A: No, you cannot. You may watch the videos inside the library only.

  • Q: How many books can I check out at a time?
  • A: You can check out up to four books at a time.

  • Q: How long can I keep the books?
  • A: Books can be checked out for two weeks. You may renew each item three times unless it previously requested by another library member.

  • Q: How can I renew the loaned books?
  • A: You may renew items in various ways:
    • Online: You will need your library card number and Personal Identification Number (PIN).
    • By phone: To renew items by telephone, give a call at: +38 (044) 462-56-74
    • Inperson at the Library Circulation Desk.

  • Q: Is there any fee for overdue?
  • A: Yes, there is. A fine of 1 UAH per day is charged for any item not returned by the true day. There is a one day grace period for any item. The fine must be paid in full before checking out additional books.

  • Q: What should I do if I happen to lose a book? 
  • A: You have to come to the Library and explain the situation. You should replace the lost book with the same or appropriate one or pay a fine of it stentime cost.

  • Q: Does the Library have Internet access?
  • A: Yes, there is a free Internet access at the library through Wi-Fi and computer workstations.  

  • Q: Can I use my laptop at the Library?
  • A: American Library is Wi-Fi enabled and offers free wireless Internet access to its patrons. You are welcome to bring in your laptop and registerat the Circulation Desk for accessing the high speed internet facility.

  • Q: Are there any books in German or other languages in the library?
  • A: No, there aren’t any. Most of the library collectionis in English. Wehaveonly a few books in Ukrainian. These are translations of American books or donations by Ukrainian Americans.

  • Q: Can I work in the reading room or use other library facilities if I am not the American Library member?
  • A: No, you cannot. All services including library items usage in the reading-room area vailable for the library members only.

Additional information